Since the COVID-19 outbreak in Shanghai, Sofitel Shanghai Hyland has performed its responsibility as a state-owned enterprise, seriously implemented epidemic prevention measures as required by government departments, SIG and its superior company, devoted itself to the fight against the epidemic, and endeavored to build a shield against the epidemic to keep staff and guests safe. To assist in epidemic control in Puxi, the leaders of the owner company and the hotel volunteered to stay at the hotel along with Party members, League members and key staff, to fully support the Huangpu Culture and Tourism Administration, the community and the sub-district in strictly implementing control measures, and serve staying guests.

On the noon of April 11, the Huangpu Culture and Tourism Administration coordinated with the hotel to accommodate guests from The Westin Bund Center Shanghai as the latter was urgently needed to make room for Shanghai-aiding medical teams from other provinces. Facing the grim epidemic situation, the hotel was duty-bound. The leaders of SIG and its superior company also gave instructions, requiring the hotel to fully support the Huangpu District People's Government in epidemic prevention.

Led by the leaders of the owner company and the management team of the hotel, the stationed staff worked in coordination and fully devoted themselves to busy preparations. Within only 4 hours, they finished the cleaning, furnishing and disinfection of 4 floors, prepared over 60 dinner servings, and completed reception preparations. Then, led by Vice General Manager Zhou Changqing, heads of all departments assembled on the ground floor to stand by for the code scanning, check and disinfection of forthcoming guests. Led by General Manager Lu Jun, front office staff waited at the front desk to help guests check in. Cai Jingwei, general manager of the owner company, inspected and checked the preparation areas and points to ensure safe and smooth reception.

When the night fell, buses loaded with guests arrived in batches and the hotel opened the barrier gate. After going through formalities such as code scanning, check, screen capture, disinfection, registration, information retention and letter of commitment completion, guests checked in smoothly. Though the process was cumbersome, it made guests feel at ease. "More disinfectant fluid will keep us safe," said a guest when he was disinfected. Guests were satisfied with the hotel's epidemic prevention measures, and some enjoyed well-prepared dinners delightedly before returning rooms for rest, showing their confidence in and satisfaction with the hotel.

It was late at night after the hotel arranged the last guest properly and reported to the local police station. Though the work was hard and intensive, none complained. Some staff has been stationed at the hotel for half a month and some even almost one month. They are demonstrating their determination to provide support in the fight against the epidemic by action and their sense of responsibility as staff of a state-owned enterprise with the power of the team. Perseverance means victory. As long as we stick to the frontline, we will win a complete victory against the epidemic!